Lone Worker Protection

Protect your lone workers. All the time. Everywhere.

Lone worker protection includes safety measures for employees who work alone. The risk management strategy aims to protect isolated workers from hazards, reduce vulnerability, and ensure they call for help if needed. Employers have the responsibility to provide adequate safety by complying with rules and regulations, provide training and supply personal protective equipment and communication devices

Fast. Simple. Reliable. Lone Worker Protection with MobiCall

Lone workers are at higher risk of being exposed to potential hazards due to lack of supervision and support. By providing lone worker protection, employers can guarantee that their employees are safe from potential risks in the workplace.

MobiCall provides a comprehensive solution for lone workers. By seamlessly combining alarm triggering, management, transmission and intervention response on one platform, MobiCall ensures that help is sent to the right place.

Ensure your staff working alone are universally safeguarded with MobiCall‘s DIN VDE V 0825-11 and DGUV/SUVA compliant SOS emergency call system, complied to the highest safety standards.




  DGUV/SUVA full compliance with DGUV    regulation 112-139





  Indoor and outdoor positioning system via  Wifi, BLE and GPS





   MobiCall.App solution via smartphones sfdsafasdfsadfasfd


alarm triggering


Alarm triggering

Automatic or manual triggering
of an alarm

vertical loss


Verticality Loss

Available for iOS and Android



data logging


Data Logging

Data logging for further


portable devices


Portable Devices

Integrated lone worker
protection infrastructure via portable devices


monitoring & improvment


Monitoring & Improvement

Permanent system monitoring and improvement sdfsdgfdsgfdsgsdfgsdfgagfasdfg





Visualization of lone
worker location and positioning


video surveillance


Video surveillance

MobiCall receives information
to access the camera or reacts to movement




Multi-language Integration

For Western European


MobiCall.App for Lone Worker Protection

MobiCall.App offers a comprehensive security solution for lone worker protection, with features that ensure the highest level of protection in any situation.







Video Surveillance 24/7

Indoor and outdoor positioning

Data Analysis

Lone Worker Protection With MobiCall.App

MobiCall.App offers a comprehensive security solution for lone worker protection, with features that ensure
the highest level of protection in any situation.

Using the smartphone’s position and movement sensors, the alarm software reliably monitors the user’s
capacity to work and automatically triggers an alarm in an emergency. Of course, the user can also manually
trigger an emergency call at any time. 





Visualization with NVX

Visualizing a personal emergency call with MobiCall‘s powerful tool can help staff functions such as reception and security guards stay in control no matter the situation.

This visualization allows procedural instructions to guide an organization through stressful times, while optional features like controlling surveillance cameras or triggering alarm chains provide further customization according to customer needs.

Visualization is possible via indoor positioning which allows to get information about your lone workers in real time 24/7.

We have developed our own dashboard generator: NVX.

Lone Worker Protection in Five Steps


Healthcare: Hospitals, clinics, and other health care facilities often have staff members who work alone, such as nurses making rounds or doctors on call. 

Security: Security guards often work alone, making them vulnerable to attack or robbery.

Public institutions: this may include police officers,  paramedics, security guards, social workers, teachers or any other employee

Bank and financial services: People who are working in the field of financial services are always under threat of robberies and assaults

Retail: Many retail establishments, such as gas stations and convenience stores, are staffed by lone workers.

Utilities: Utility workers, such as those who work for the electric company or gas company, often work alone.

Maintenance: Maintenance workers, such as those who work in factories or office buildings, often work alone.

Delivery: delivery drivers often work alone, making them susceptible to accidents or robbery

Cleaning: Janitors and cleaning staff members often work alone, making them vulnerable to accidents and injuries.

What is lone worker protection?

Lone worker protection is an important safety measure for employees who work alone. It is a type of risk management strategy that aims to protect isolated workers from potential hazards, reduce their vulnerability, and ensure they are able to call for help if needed. Lone worker protection typically includes the use of personal protective equipment, as well as communication devices such as panic buttons, GPS, Wifi or Bluetooth tracking systems, and personal alarms to enable workers to quickly alert others in the event of an emergency.

This can also be supplemented with regular check-in procedures and periodic assessments of lone worker risks. Additionally, lone worker protection may include training on how to identify hazardous situations and respond appropriately. By implementing these measures, companies can protect their lone workers from potentially dangerous situations while working independently.

Why do companies need lone worker protection?

Companies need lone worker protection because it is essential to create a safe and secure work environment for employees who may be working alone or in isolated locations. Lone workers are at higher risk of being exposed to potential physical, psychological, or emotional hazards due to lack of supervision and support.

Employers have a responsibility to provide adequate safety measures for their employees, including protection from hazards such as slips, trips and falls, hazardous chemicals, hazardous machinery, violence and workplace stress. By providing lone worker protection, employers can guarantee that their employees are safe from potential risks in the workplace. Lone worker protection is an essential part of creating a safe and secure work environment for all employees.

Benefits of lone worker protection to businesses

Enhanced safety and security

Lone worker protection systems provide employees with a greater sense of safety and security when working in hazardous environments or alone. Lone worker policies can help reduce the risk of workplace incidents, thanks to features such as panic alerts and real-time monitoring capabilities.

Increased communication

By providing lone workers with two-way communication devices, they can communicate with supervisors and other personnel quickly in case of an emergency. This helps ensure that workers have access to immediate support should an incident occur.

Easier tracking

With GPS technology integrated into lone worker protection systems, employers are able to track their employees’ whereabouts, ensuring that they are safe at all times. Managers also gain greater visibility into employee attendance and timeliness, allowing for better organization and scheduling.

Improved compliance

Companies must comply with various laws and regulations when it comes to the safety of their employees; however, having a lone worker protection plan in place makes it easier for them to adhere to these requirements.

Reduced liability

Employers are responsible for their employees’ safety while they are on the job; having a comprehensive lone worker protection system in place reduces the company’s liability in case an accident occurs while someone is working alone or in hazardous conditions.

Boosted morale

Knowing that their employer takes steps to protect them while they work can be a huge boost for employee morale; it shows that the company cares about their wellbeing, which can lead to increased loyalty and productivity among staff members who may otherwise be uneasy about going out on their own during work hours.

Cost savings

Investing in a lone worker protection system may be expensive up front; however, companies can save money over time due to decreased insurance premiums, reduced legal fees related to workplace incidents, fewer lost work days associated with injury or illness, and more efficient use of resources thanks to improved tracking abilities within the system itself

Legal Basis

According to the German Accident Prevention Regulations “principles of prevention” (BGV/GUV-V A1), entrepreneurs must identify the risks associated with the lone working position and accordingly assess the working conditions. According to the risk assessment, it is necessary to provide suitable response measures and to document the procedures. An elevated risk level exists when a person has a limited acting capability after an event occurred. If a person is unable to take any action after an event, the risk level is defined as critical instead. In both cases, the personal alarm systems (PAS) in compliance with the German Social Accident Insurance (DGUV 112-139) are necessary. A PAS consists of the personal alarm receiving station (PNEZ) and the personal alarm devices (PAD). Terminal devices supporting voice communication are referred to as PAD-S.

Our Success stories

A lone worker is someone who performs tasks and activities by themselves and away from colleagues and supervisors. Other people cannot always see or hear lone workers. Therefore, such people can be exposed to risk since in case of emergencies, help is not nearby. For these employees, a thorough risk assessment is required and processes and procedures need to be put in place to safeguard lone workers. These guidelines are provided by the law BGR/GUV-R 139. Using MobiCall, technology can be employed to make sure fast and efficient help can be provided when needed.

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