Your trusted partner for alarm
mobilization and processing solutions

New Voice International’s application platform enhances productivity
and responsiveness by distributing information intelligently and securely,
meeting essential emergency management needs.

Our platforms

MobiCall

Hardware or virtual server

MobiCCloud

Virtual server

MobiBBox

New Voice protects your employees
New Voice protects your hotels
New Voice protects your buildings
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New Voice International embodies innovation and dedication. Founded with a passion for communication solutions, we have become a trusted partner, offering cutting-edge services and unrivalled expertise. Discover our history and our commitment to transforming communication

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Why the constant need for alerting systems

The constant need for state-of-the-art alarm systems: Why the latest technology is essential ?

As the world  is becoming more and more dangerous, the need for state-of-the-art alerting systems has never been more critical. The ability to respond promptly and effectively to emergencies can mean the difference between life and death, success and failure, or a minor inconvenience and a major disaster. This blog highlights the importance of modern alerting technologies and introduces the extensive innovations in Release 16 that make these systems more efficient and responsive.

The importance of advanced alerting systems

Advanced alerting systems are essential to ensure that the right people are notified immediately in critical situations. This means that action can be taken quickly to mitigate risks and deal with emergencies effectively. As technology has advanced, these systems have evolved from simple audible signals to complex, integrated solutions that utilize multiple communication channels, including SMS, email, phone calls and mobile apps. These advances ensure that alerts reach the intended recipients immediately, regardless of their location or the device used.

 

The latest technologies in alerting systems focus on improving reliability, speed and adaptability, allowing organizations to tailor alerts to specific needs and scenarios. This is where the New Voice Release 16 comes into play.

Hybrid mode and cloud integration

One of the major innovations in Release 16 is the hybrid mode. This function makes it possible to trigger and process alarms both locally and via the MobiCCloud, which significantly increases the flexibility and reliability of the system. Data synchronization via AMQP ensures that only the necessary data is transferred, which increases efficiency and security.

Extended redundancy

The extension of the redundancy functions is another highlight of Release 16. These functions ensure that alarms can be received and triggered even when users are logged off. This increases the system’s reliability and offers additional protection in critical situations.

Hotkeys for alerting

The introduction of hotkeys allows users to trigger alarms quickly and easily using keyboard shortcuts on the desktop client. This feature is particularly useful in emergencies where every second counts. Hotkeys can even be used when the computer is locked, allowing users to remain operational at all times.

Improved asset tracking functions

With Release 16, the asset tracking functions have also been enhanced. This enables real-time tracking of devices and people using GPS, which is particularly useful in large outdoor areas. This function provides precise monitoring and increases security and efficiency when managing assets.

Integration of time management systems (TMS)

The integration of the time management system (TMS) into the new release makes it easier to manage and assign tasks. Users can create, assign, accept or reject tasks and monitor their progress. This significantly improves productivity and workflow management

Conclusion

The ongoing development and implementation of state-of-the-art alerting systems is essential in our increasingly complex and fast-moving world. Release 16 exemplifies the latest advances in this area and offers comprehensive solutions that improve speed, efficiency and ease of use.

Modern alerting systems must continually evolve to meet new challenges and take advantage of new technologies. By implementing these cutting-edge solutions, organizations can ensure that they are quickly and effectively prepared for any situation to protect lives, assets and operations.

 

Here you can find more information about Release 16.

Release 16

Why centralized and decentralized security is essential for companies

In today’s highly connected world, ensuring security both centrally and decentrally is of paramount importance. Companies are faced with the challenge of finding a unified yet flexible security solution that can be integrated into their existing infrastructure. A centralized security platform offers numerous advantages, especially in terms of efficiency and control. By centralizing all events and alarms on a single platform, a consolidated view of all security-related processes within a company is made possible. This leads to faster and more precise detection of incidents and a coordinated response.

In addition to centralized control, decentralized security is also an essential aspect of modern security strategies. A decentralized approach allows specific security needs and individual business processes to be taken into account. By integrating different applications and systems, a customized security solution can be implemented that remains flexible and adaptable. This combination of centralized and decentralized security ensures that companies retain control over all security-relevant events and can react flexibly to individual requirements.

MobiCall: The perfect combination of centralized and decentralized security

Centralized software platform

MobiCall provides a centralized software platform to integrate a company’s entire communication system, enabling the detection and centralization of all events within this system. By integrating into a company’s existing ICT infrastructure, MobiCall can manage all alarms and events on a single platform, ensuring an efficient and predetermined response to all circumstances.

Decentralized adaptability

In addition to centralization, MobiCall offers a decentralized approach by supporting the integration of various 3rd party applications. This allows specific security needs and individual customer business processes to be taken into account. Thanks to MobiCall’s modular structure, companies can adapt the solution to their specific requirements and thus implement a customized security solution.

Process automation and risk reduction

MobiCall contributes to risk mitigation and the protection of employees and assets through process automation and the rapid dissemination of information to key decision makers. The platform enables an automated and reliable response to any event, increasing security and efficiency in organizations

Conclusion

The combination of centralized and decentralized security offered by MobiCall ensures that companies retain control over all security-relevant events and can react flexibly to individual requirements. With its modular and scalable architecture, MobiCall is an ideal solution for companies of all sizes and industries that want to optimize their security processes and future-proof their infrastructure. By combining the benefits of centralized control with the flexibility of decentralized customization, MobiCall offers a unique and comprehensive security solution.

Learn more about how MobiCall can optimize your security processes and contact us!

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Focus on mobile apps for security: Advanced asset tracking systems through the use of desktop applications

 

In the dynamic world of asset management, precise and timely information about the location of assets is essential. The latest development in mobile applications now enables real-time tracking of assets using GPS technology. This functionality is revolutionising the way companies monitor and manage their assets. This blog post will detail the benefits and applications of real-time asset tracking through mobile apps.

Real-time asset tracking with GPS

Thanks to the integration of GPS technology in the MobiCall.app and the desktop client from New Voice, it is now possible to track devices in real time, provided they can send location data. The MobiCall.app is an alarm communication app for mobile devices and the desktop client is the client as a PC solution. This function offers numerous advantages and significantly expands the possibilities of asset management.

Main features of real-time tracking

Location tracking via GPS:

Users can see the exact location of an asset in real time on a map. This provides precise monitoring and management of assets, especially in large outdoor areas.

Route tracking and distance measurement:

It is possible to track the route an asset has travelled and measure the distance covered. This function is particularly useful for analysing transport routes and improving efficiency.

Recognise deviations from the normal location:

By comparing the normal location with the current GPS position, significant deviations can be recognised immediately. This increases security and control over the assets.

Cover large outdoor areas:

GPS technology is ideal for tracking assets in extensive outdoor areas. This enables comprehensive monitoring and management of assets that cover large areas.

Select time frame for motion tracking:

Users can select the desired time frame to view an asset’s movements or positions. This provides flexible analysis of asset movements and helps to optimise processes.

The integration of real-time asset tracking into mobile apps provides organisations with a powerful solution for managing and monitoring their assets. The ability to track the location and movement of assets in real time significantly increases efficiency, security and transparency. With these advanced technologies, companies are better equipped to make the best use of their resources and optimise their operations. Real-time tracking sets new standards in asset management and ensures that critical information is available anytime, anywhere.

 

Further information on Release 16 can be found here.

Release 16

Our Clients' feedbacks

Why New Voice ?

The EPI area has extremely diverse security requirements. Together with New Voice we were able to work out the complex challenges and put them on paper. This learning process with subsequent success was only possible because New Voice knows its product MobiCall inside out and ultimately keeps every promise.

-Rudi Grasern, Head of Hospitality and Infrastructure, EPI

We are very happy that by integrating the MobiCall alarm server we have a flexible platform that makes life easier for our nursing staff and the patient experience more pleasant. The New Voice team gave us extensive support throughout the entire project phase. Changes in requirements were always seen as a challenge.

-Michael Dengler, Deputy Head of Infrastructure, Klinikum Stuttgart