MobiCall

Mobicall integrates seamlessly with clinical, administrative, and technical systems through standardized and manufacturer-specific interfaces. It provides interactive alerts to staff and technicians via voice, text, and image messages based on events.

Functionalities

Parallel Calls

MobiCall is able to call many people at the same time and simultaneously check in real-time what the status of each call is.

Emergency Calls

MobiCall takes care of all emergency communications and automatically connects to the right people at the right time.

Voice Mail

MobiCall is able to record all input calls in order to broadcast these in the event of an emergency.

IVR

MobiCall’s integrated Interactive Voice Response (IVR) optimise information processing and distribution.

Recording

MobiCall is able to record all audio conferences, regardless of the number of participants.

Text-to-Speech

With MobiCall’s fully integrated TTS (Text-to-Speech) application, it now becomes simple to expand and multiply information relays.

Conferencing

MobiCall is able to automatically initiate conferencing dependant upon network event notifications received; between two or more participants regardless of the end devices they may be using.

Multimedia Functions

To maximise the number of information points, dedicated modules were developed to enable MobiCall to natively connect and utilise many different technologies.

Image & Video
Streaming and/or screenshot functions eliminate doubt or miscommunication facilitating visual control.

Texts & Emails
Technological gateways are incorporated into MobiCall to enable the automation of text messages and email communication.

PBX
MobiCall integrates with all PBXs to make the most of their features (calls, messages, XML…).

Application
Consult and control your system, and be notified directly on your smartphone.

Mobilisation Functions

MobiCall automates mobilization procedures for efficient and coordinated routine or emergency workflows in complex environments. Pre-planned routines can be executed in real-time using voice commands, minimizing risks.

Multimedia broadcast

MobiCall is able to broadcast or communicate alarms using voice, text, images, video or alerts.

Escalation feature

If a notification is not acted upon, MobiCall is able to automatically escalate the notification to another key person.

Watchdog monitoring

MobiCall is able to monitor IT and telecommunications infrastructures together with connected devices, due to dedicated MobiCall interfaces, e.g. SNMP trap.

High-availability

Redundancy features may be incorporated into any MobiCall system to mitigate against the risk of hardware failure.

Positioning

MobiCall is able to determine where an event occured and can automatically send response teams to the right place, without delay.

Automation Functions

Any MobiCall system is able to be partially or fully automated to limit the impact of unexpected events or hazards, and optimise an entity’s response.

TMS & Staff Management

Manage the tasks of any team or process using MobiCall’s integrated Task Management System (TMS) ensuring that all events in a workflow procedure are accounted for and taken care of.

Automatic Event Detection

MobiCall is able to use SNMP traps and hardware interfaces to interact with any software system to detect and centralize all daily and emergency event communications.

Our Success Stories

Reference Project: Zugersee Clinic

Reference Project: Swiss EPI Foundation

Reference Project: Stuttgart Clinic

Reference Project: Johannes Diakonie

Reference Project: Landratsamt Augsburg