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Your trusted partner for alarm
mobilization and processing solutions

New Voice International’s application platform enhances productivity
and responsiveness by distributing information intelligently and securely,
meeting essential emergency management needs.
About New Voice

Our platforms

MobiCall

Hardware or virtual server

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MobiCCloud

Virtual server

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MobiBBox

Hardware

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New Voice protects your hospitals
New Voice protects your critical sites
New Voice protects your employees
New Voice protects your hotels
New Voice protects your buildings

Our solutions

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Emergency call management

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Fire and Disaster alerting

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Lone worker protection

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Nurse Call

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Positioning System

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Silent Alarm

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Our Story

New Voice International embodies innovation and dedication. Founded with a passion for communication solutions, we have become a trusted partner, offering cutting-edge services and unrivalled expertise. Discover our history and our commitment to transforming communication

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Blogs

Why an all-in-one platform for alarms management makes sense ?

Why an all-in-one platform for alarms management makes sense ?

In today’s highly connected business world, the security of employees, assets and operational processes is of paramount importance. An all-in-one platform for alarms and information management offers a comprehensive solution that brings numerous benefits for companies. By centralizing and automating security-related processes, companies can work more efficiently and respond more quickly to critical events.

The advantages of a centralized platform

A centralized security platform offers numerous advantages, especially in terms of efficiency and control. By centralizing all events and alarms on a single platform, a consolidated view of all security-related processes within a company is made possible. This leads to faster and more accurate detection of incidents and a more coordinated response.

 

Easy integration into existing infrastructures

An all-in-one platform such as MobiCall can be seamlessly integrated into existing ICT infrastructures and supports a wide range of 3rd party applications. This adaptability enables companies to use the platform without extensive changes to their existing environment. Centralized management of all security-related information and alarms facilitates process automation and ensures a fast and coordinated response to any circumstances.

 

Process automation for greater security

The automation of processes, from daily communication to emergencies, is a key benefit of modern security platforms. MobiCall ensures that important process data and critical thresholds are continuously monitored to minimize risks and ensure rapid mobilization of the necessary resources. The automatic forwarding of information to decision-makers ensures that no valuable time is lost in critical situations.

 

Flexibility and adaptability

An all-in-one platform offers an open, modular and scalable architecture. This flexibility enables companies to adapt the solution to their specific needs and expand it as required. Whether they are small businesses or large corporations, an all-in-one platform like MobiCall offers a suitable solution that meets both current and future requirements.

 

Investment security for the future

A future-proof security platform offers long-term investment security in the areas of alerting, localization of persons and devices, lone worker protection as well as threat and amok alerting.

MobiCall enables companies to efficiently integrate their existing infrastructure and use modules and functions as required. This enables companies to ensure that their security processes are always state of the art and can react flexibly to changing requirements.

Conclusion : 

An all-in-one platform for alarms and information management such as MobiCall offers a versatile, integrable and scalable solution that meets both centralized and decentralized security requirements. Through comprehensive process automation and the ability to integrate existing systems, MobiCall ensures that companies are prepared for all eventualities and can optimize their security processes. The platform’s investment security and adaptability make it an ideal choice for companies of all sizes and industries.

Find out how MobiCall can help you maximize the benefits of an all-in-one platform for alarms and information management and improve your security processes. Learn more

From alerting to task management: How clients & apps can optimize the workflow

From alerting to task management : How clients & apps can optimize the workflow

In today’s world, the optimization of workflows is crucial for the efficiency and productivity of companies. Mobile apps are playing an increasingly important role in this. From alerting to task management, these apps offer a wide range of functions that can make day-to-day work much easier. This article takes a general look at how mobile apps can optimize workflow and then looks specifically at New Voice International’s solutions.

General advantages of clients and apps for the workflow: 

1. Real-time notifications and alerts:

Clients and apps make it possible to receive instant notifications and alerts. This is particularly important in emergency situations where every second counts. Push notifications send relevant information directly to the user’s device, significantly reducing response time.

2.Task management:

Clients and apps can be used to easily create, assign and track tasks. Features such as to-do lists, progress tracking and notifications of due tasks help to keep track and ensure that nothing is forgotten.

3.Communication and collaboration:

Clients and apps promote collaboration through integrated communication functions such as chats, video calls and joint document editing. This facilitates coordination within the team and ensures a smooth flow of information.

4.Flexibility and mobility:

Access to important information and functions from anywhere offers enormous flexibility. Employees can work efficiently regardless of their location, which is particularly important in times of home office and remote working.

5.Data and information management:

Clients and apps enable quick access to important data and documents. Functions such as cloud storage and databases ensure that all the necessary information is always to hand, which speeds up decision-making and problem-solving.

Specific solutions from New Voice International

With the MobiCall.App and the Desktop Client, New Voice International has developed comprehensive solutions that are specifically tailored to the needs of companies and cover the entire workflow from alerting to task management. Some of the outstanding features of the latest versions of these solutions are highlighted below.

1. Alerting and emergency management:

The MobiCall.App and Desktop Client allow alerts to be managed efficiently. The latest version introduces improvements such as data synchronization via AMQP and the ability to specify the location of alarm triggering (cloud or on-site). This ensures fast and reliable alerting, which is crucial for crisis management.

2.Task management system (TMS):

The MobiCall.app’s integrated time management system (TMS) allows tasks to be created, assigned and their progress tracked. Functions such as accepting and rejecting tasks as well as detailed description and prioritization help to increase efficiency.

3.Asset tracking:

Another new feature is real-time asset tracking, which uses GPS to track the location of assets. This is particularly useful for companies with extensive field operations, as it helps to optimally manage resources and monitor their movements.

4.Redundancy and reliability:

The extension of the redundancy functionalities ensures that alarms can be received and started even when users are logged out. This significantly increases the reliability of the app and ensures that important notifications are never missed.

5.User-friendliness and flexibility:

The ability to configure hotkeys and start alarms directly from the lock screen further improves user-friendliness. This allows an even faster response in critical situations.

Conclusion :

Clients and apps have the potential to significantly optimize the workflow in companies. They offer real-time notifications, efficient task management and promote collaboration. New Voice is setting standards with its MobiCall.app and desktop client by providing a variety of useful functions that are specifically tailored to the needs of companies. With advanced features such as real-time asset tracking and advanced redundancy functionalities, the MobiCall.App and Desktop Client offer comprehensive solutions that cover the entire process from alerting to task management, significantly improving workflow.

Discover now how Release 16 of New Voice International can improve your workflow.  Release 16

Process automation in critical communication

Process automation in critical communication

In today’s business world, efficient and reliable communication is crucial, especially in critical situations. The automation of communication processes plays a central role in reducing response times and increasing efficiency. Process automation enables companies to respond quickly to emergencies and optimize the dissemination of information while minimizing risks.

The importance of automation in critical situations

Critical communication includes all processes that are required in emergencies or unforeseen events in order to act quickly and efficiently. This may involve alerting emergency teams, evacuating buildings or distributing important information to employees and managers. By automating these processes, companies can ensure that all necessary actions are taken without delay.

MobiCall: A comprehensive solution for process automation

MobiCall offers a powerful platform for the automation of communication processes. This platform enables the centralized management of all security-related events and alarms, ensuring a fast and coordinated response. MobiCall integrates seamlessly into existing communication infrastructures and supports various 3rd party applications to provide a comprehensive and efficient solution.

Advantages and applications of MobiCall:

Facility management : In the area of facility management, MobiCall faces challenges such as increasing cost pressure, digitalization and environmental regulations. The platform enables seamless networking between machines, devices, sensors and personnel, resulting in efficient management and monitoring of buildings in real time. Key features include:

  • Real-time monitoring and management: Integration of process control technology, building automation and ICT components for first-class operational management.
  • Emergency management: Display of critical alarms including localization and rapid notification of first responders.
  • Smart maintenance: Predictive maintenance to reduce costs and efficient planning of maintenance activities.

Unified Alarm Event Communication :  MobiCall provides a central platform for alerting, evacuation and information distribution in professional environments. The core functions include : 

  • Event and event receipt: Automatic or manual triggering of events.
  • Localization: Precise room positioning via DECT, WiFi, Bluetooth or NFC.
  • Acknowledgement and escalation: Predefined alarm recipients and automatic escalation in the event of unavailability.
  • Multimedia communication: Transmission of events to various devices and platforms.
  • Report and control: Detailed logging and reporting of alarm events.

Advantages of process automation with MobiCall

  1.  Fast response times: By automating alarms and notifications, important information can be forwarded immediately to the right people, significantly reducing response times.
  2.  Efficient information distribution: MobiCall ensures that all relevant information is distributed quickly and reliably so that decision-makers can act immediately.
  3. Reduction of errors: Automated processes minimize the risk of human error and ensure that all necessary steps are carried out correctly and completely.
  4.  Flexibility and adaptability: MobiCall’s open and modular architecture enables companies to adapt the solution to their specific needs and expand it as required.
  5.  Continuous monitoring: MobiCall continuously monitors important process data and critical thresholds in order to be able to react to potential risks at an early stage.

Conclusion : 

The automation of communication processes in critical situations is essential for companies to be able to react quickly and efficiently to emergencies. MobiCall offers a comprehensive and flexible solution that makes it possible to centrally control and monitor all security-relevant processes. By integrating existing systems and automating processes, MobiCall ensures that companies are optimally prepared for all eventualities.

Find out how MobiCall can help you automate your critical communication processes and optimize your response times.  Learn More

Our Clients' feedbacks

Why New Voice ?

The EPI area has extremely diverse security requirements. Together with New Voice we were able to work out the complex challenges and put them on paper. This learning process with subsequent success was only possible because New Voice knows its product MobiCall inside out and ultimately keeps every promise.

-Rudi Grasern, Head of Hospitality and Infrastructure, EPI

We are very happy that by integrating the MobiCall alarm server we have a flexible platform that makes life easier for our nursing staff and the patient experience more pleasant. The New Voice team gave us extensive support throughout the entire project phase. Changes in requirements were always seen as a challenge.

-Michael Dengler, Deputy Head of Infrastructure, Klinikum Stuttgart