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Your trusted partner for alarm
mobilization and processing solutions

New Voice International’s application platform enhances productivity
and responsiveness by distributing information intelligently and securely,
meeting essential emergency management needs.
About New Voice

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MobiCall

Hardware or virtual server

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MobiCCloud

Virtual server

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MobiBBox

Hardware

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New Voice protects your hospitals
New Voice protects your critical sites
New Voice protects your employees
New Voice protects your hotels
New Voice protects your buildings
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Our Story

New Voice International embodies innovation and dedication. Founded with a passion for communication solutions, we have become a trusted partner, offering cutting-edge services and unrivalled expertise. Discover our history and our commitment to transforming communication

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Blogs

Innovative applications of AMQP Technology in alarm processing

Innovative applications of AMQP Technology in alarm processing

In today’s connected world, fast and efficient alarm processing is critical to the security and operational readiness of businesses and organizations. Advanced Message Queuing Protocol (AMQP) has emerged as a key technology that is instrumental in optimizing alarm processing. In this article, we will explain the general benefits and applications of AMQP technology in alarm processing and then look specifically at New Voice International’s solutions.  
New Voice International and AMQP technology 

New Voice International has integrated AMQP technology into its MobiCall solutions, resulting in significant improvements in alarm processing. Here are some of the specific applications and benefits that New Voice International offers through the use of AMQP: 

1. Hybrid mode and data synchronization:

The introduction of a new hybrid mode allows alarms to be processed both in the cloud and on-site. Using AMQP for data synchronization ensures that only the required data is retrieved, increasing efficiency and reducing data load. 

 

2.  Local and cloud-based alarm processing:

MobiCall implementations on site only retrieve the required data and synchronize with the cloud. This enables flexible alarm processing where the location of the alarm trigger (cloud or on-site) can be specified. This flexibility contributes to the optimization of alarm processes and ensures a fast response. 

 

3.  AMQP redundancy and cloud supervisor: 

By utilizing AMQP themes and supporting more than two servers, New Voice International provides a robust redundancy solution. The Cloud Supervisor combines multiple MobiCall instances into one solution, significantly improving the resilience and reliability of alarm processing.

 

4.  Improved processing capacity:

The ability to process a large number of alarms simultaneously is another benefit of AMQP integration. This ensures that all incoming alarms are processed efficiently and without delays, which is particularly important in critical situations. 

Conclusion :

The integration of AMQP technology into alarm processing offers numerous advantages, including reliability, real-time data processing, flexibility and improved redundancy. New Voice International utilizes these benefits in its MobiCall solutions to ensure efficient and reliable alarm processing. Through the innovative use of AMQP, New Voice International is setting new standards in alarm processing and helping to improve the safety and efficiency of companies and organizations worldwide. 

     More information on AMQP in MobiCall Release 16. Learn More 

Improved communication and collaboration through desktop clients

Improved communication and collaboration through « Desktop clients»

 

In today’s business world, efficient communication and collaboration within companies is crucial. With increasing complexity and the need to respond quickly to changing requirements, powerful tools are needed to enable smooth and effective communication. Desktop clients offer a solution that meets these requirements and takes collaboration to a new level.

Why desktop clients are important ?

Desktop clients play a central role in optimizing internal communication and collaboration. They enable employees to seamlessly access all relevant information and communication channels from their workstations. This not only boosts efficiency, but also employee productivity and engagement.

Advantages of desktop clients : 

  • Centralized information management: Desktop clients make it possible to manage all important information and notifications centrally in one place. This facilitates access to relevant data and ensures that all employees are kept up to date.                                                                                                                                                                                                                                                                                             
  • Improved collaboration: Teams can work together more effectively with desktop clients. They offer features such as instant messaging, video calls and file sharing that improve communication and coordination within the team.                                                                                                                                                                                                                                                                                           
  • Increased accessibility: By using desktop clients, employees can be reached anytime and anywhere. This is particularly beneficial in today’s increasingly decentralized working environment as it increases flexibility and facilitates collaboration.                                                                                                                                                                                                                                                                         
  • Security benefits: Desktop clients offer robust security features that ensure the protection of sensitive information. They enable the secure transfer of data and prevent unauthorized access to important company information.                                                                                                                                                                                                                                                                                                              
  • Integration of existing systems: Desktop clients can be seamlessly integrated into existing ICT infrastructures and other applications. This facilitates the introduction and use of the new tools and ensures a smooth implementation. 

The desktop client from New Voice: A comprehensive solution

New Voice’s Desktop Client offers all these benefits and more.

As part of the comprehensive MobiCall platform, it enables seamless integration into a company’s existing communication infrastructure. The Desktop Client centralizes all alarms and notifications and ensures that important information gets to the right people quickly and efficiently.

With support for 3rd party applications and a flexible, modular structure, New Voice’s Desktop Client is a versatile and scalable solution that can be adapted to the individual needs of any organization.

Conclusion :

Desktop clients are an indispensable tool for modern business communication and collaboration. They offer numerous benefits, from centralized information management to improved team collaboration and enhanced security. New Voice’s Desktop Client is an excellent solution that maximizes these benefits and helps businesses streamline their communication and collaboration processes.

Find out how New Voice’s Desktop Client can improve your communication and collaboration and optimize your business processes today.

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Efficient connectivity securely linking machines, devices and personnel

Efficient connectivity securely linking machines, devices and personnel

In today’s highly connected business world, the ability to network machines, devices and personnel efficiently and securely is crucial. A well-integrated communication infrastructure enables companies to optimize their processes, increase security and respond faster to critical events. The challenge is to seamlessly integrate different systems and devices to enable centralized control and monitoring. Efficient networking not only improves operational efficiency, but also increases the speed of response to emergencies and critical incidents.

Integration of existing communication infrastructures with MobiCall

MobiCall offers a central software platform for integrating all of a company’s communication systems. This platform enables the detection and centralization of all events within the system, ensuring a fast and coordinated response to all circumstances. By integrating existing communication infrastructures and supporting 3rd party applications, MobiCall provides a seamless and efficient solution for networking all relevant components.

Service-based telephony and asset tracking

Service-based telephony enables targeted logging in and out of alarm groups via web and app, which is particularly advantageous in shift operations. MobiCall supports the registration and management of services, which increases the efficiency and responsiveness of staff.

Asset tracking and localization systems, such as those offered by MobiCall, use technologies such as Wifi, BLE and GPS for precise indoor and outdoor location determination. This enables effective monitoring and rapid localization of people and equipment, which is particularly crucial in emergencies.

Automation and process optimization

Another advantage of MobiCall is the automation of processes. From daily communication to emergencies, the platform ensures that important information reaches the right people quickly and reliably. This enables an efficient and predetermined response to all events and helps to reduce risk. The continuous monitoring of important process data and critical thresholds ensures that risks can be identified and addressed at an early stage.
Adaptability and scalability

MobiCall is characterized by its open, modular and scalable architecture. This flexibility enables companies to adapt the solution to their specific needs and expand it as required. Whether small businesses or large corporations, MobiCall offers a suitable solution that meets both current and future requirements.

Conclusion :

The efficient networking of machines, devices and personnel is a decisive factor for the success of modern companies. MobiCall offers a versatile, integrable and scalable solution that makes it possible to centrally control and monitor all security-relevant processes. Through comprehensive process automation and the ability to integrate existing systems, MobiCall ensures that companies are prepared for all eventualities and can optimize their security processes.

Find out how MobiCall can help you to network your machines, devices and personnel efficiently and securely and optimize your safety processes.

Learn more

 

Our Clients' feedbacks

Why New Voice ?

The EPI area has extremely diverse security requirements. Together with New Voice we were able to work out the complex challenges and put them on paper. This learning process with subsequent success was only possible because New Voice knows its product MobiCall inside out and ultimately keeps every promise.

-Rudi Grasern, Head of Hospitality and Infrastructure, EPI

We are very happy that by integrating the MobiCall alarm server we have a flexible platform that makes life easier for our nursing staff and the patient experience more pleasant. The New Voice team gave us extensive support throughout the entire project phase. Changes in requirements were always seen as a challenge.

-Michael Dengler, Deputy Head of Infrastructure, Klinikum Stuttgart