MobiCall, with its variety of interfaces, allows a real time monitoring of all subsystems, such as process control and visualisation systems, as well as building automation and ICT components. When faults or critical thresholds occur, the detailed alarm information and process data are automatically conveyed through MobiCall to a defined group of people. The integrated task management is a major advantage of this solution, ensuring faults classifi cation and tracking. The whole process, starting from the alarm trigger up to the troubleshooting including the usual SLA times, can be monitored and displayed.

Process and building automation

• Collection and monitoring of reporting points across different locations
• IP-Wago contact controller to collect analog signals (such as temperature, measuring and fl uid levels) as well as digital contact inputs and outputs
• LPWAN based records to connect low-consumption devices, like battery-operated sensors
• Serial connection via ESPA 4.4.4, Generic Printer Protocol
• IP integrations via Modbus, SCAIP, API KNX, BACNet, OPC, XML, e-mail, ESPA-X, HL7, etc.
• Display of alarm and status messages
• Support to time schedules and shift plans for a specific alarm transmission
• Positive or negative acknowledgement signal transmission
• Task management to monitor all pending events
• Activation of special features linked to announcement and pop-up functionalities on the PC
• Integration of PA equipment and IP-loudspeakers

Security technology

• Platform-independent integration of security technology
• Constant monitoring of critical components
• Optional collection of local alarms endowed with a secondary alerting channel via GSM
• Direct transmission of camera images to the client smartphones
• All-clear and information function

ICT monitoring

• Integration of management systems (e.g. Nagios, HP-OpenView, CastleRock, etc.)
• Direct integration and monitoring of ICT components: PBX infrastructures, Windows services and processes, PING functions  and SNMP traps V1-V3
• Setting priorities and availability plans
• Safe transmission on smartphone app
• Automatic text-to-speech function including the stored library
• Temperature and humidity control
• Access control to the server room including video integration