MobiCall

MobiCall integrates seamlessly with clinical, administrative, and technical systems, not only through standardized interfaces but also through manufacturer-specific ones. Additionally, it provides interactive alerts to staff and technicians via voice, text, and image messages based on events.

Functionalities

Parallel Calls

MobiCall able to call many people at the same time and simultaneously check in real-time what the status of each call is.

Emergency Calls

The platform takes care of all emergency communications and automatically connects to the right people at the right time.

Voice Mail

The solution is able to record all input calls in order to broadcast these in the event of an emergency.

IVR

MobiCall’s integrated Interactive Voice Response (IVR) optimise information processing and distribution.

Recording

It is able to record all audio conferences, regardless of the number of participants.

Text-to-Speech

With MobiCall’s fully integrated TTS (Text-to-Speech) application, not only does it become simple to expand information relays, but also to multiply them efficiently.

Conferencing

The system can automatically initiate conferencing based on network event notifications received, not only between two or more participants but also regardless of the end devices they may be using.

Multimedia Functions

To maximize the number of information points, not only were dedicated modules developed, but also they enable seamless native connection with various technologies.

Image & Video
Streaming and/or screenshot functions eliminate doubt or miscommunication facilitating visual control.

Texts & Emails
Technological gateways are incorporated into the platform to enable the automation of text messages and email communication.

PBX
MobiCall integrates with all PBXs to make the most of their features (calls, messages, XML…).

Application
Consult and control your system, and be notified directly on your smartphone.

Mobilisation Functions

MobiCall automates mobilization procedures for efficient and coordinated routine or emergency workflows in complex environments. Pre-planned routines can be executed in real-time using voice commands, minimizing risks.

Multimedia broadcast

MobiCall is able to broadcast or communicate alarms using voice, text, images, video or alerts.

Escalation feature

If a notification is not acted upon, MobiCall is able to automatically escalate the notification to another key person.

Watchdog monitoring

It is able to monitor IT and telecommunications infrastructures, not only thanks to dedicated MobiCall interfaces, such as SNMP traps, but also through connected devices.

High-availability

Redundancy features may be incorporated into any MobiCall system to mitigate against the risk of hardware failure.

Positioning

It is able to determine where an event occured and can automatically send response teams to the right place, without delay.

Automation Functions

Any MobiCall system can be not only partially or fully automated but also designed to limit the impact of unexpected events or hazards and optimize an entity’s response.

TMS & Staff Management

Manage the tasks of any team or process using the integrated Task Management System (TMS), not only ensuring that all events in a workflow procedure are accounted for, but also that they are taken care of

Automatic Event Detection

The system can not only use SNMP traps and hardware interfaces to interact with any software system but also detect and centralize all daily and emergency event communications.