Contact us

Process automation in critical communication

In today’s business world, efficient and reliable communication is crucial, especially in critical situations. The automation of communication processes plays a central role in reducing response times and increasing efficiency. Process automation enables companies to respond quickly to emergencies and optimize the dissemination of information while minimizing risks.

The importance of automation in critical situations

Critical communication includes all processes that are required in emergencies or unforeseen events in order to act quickly and efficiently. This may involve alerting emergency teams, evacuating buildings or distributing important information to employees and managers. By automating these processes, companies can ensure that all necessary actions are taken without delay.

MobiCall: A comprehensive solution for process automation

MobiCall offers a powerful platform for the automation of communication processes. This platform enables the centralized management of all security-related events and alarms, ensuring a fast and coordinated response. MobiCall integrates seamlessly into existing communication infrastructures and supports various 3rd party applications to provide a comprehensive and efficient solution.

Advantages and applications of MobiCall:

Facility management : In the area of facility management, MobiCall faces challenges such as increasing cost pressure, digitalization and environmental regulations. The platform enables seamless networking between machines, devices, sensors and personnel, resulting in efficient management and monitoring of buildings in real time. Key features include:

  • Real-time monitoring and management: Integration of process control technology, building automation and ICT components for first-class operational management.
  • Emergency management: Display of critical alarms including localization and rapid notification of first responders.
  • Smart maintenance: Predictive maintenance to reduce costs and efficient planning of maintenance activities.

Unified Alarm Event Communication :  MobiCall provides a central platform for alerting, evacuation and information distribution in professional environments. The core functions include : 

  • Event and event receipt: Automatic or manual triggering of events.
  • Localization: Precise room positioning via DECT, WiFi, Bluetooth or NFC.
  • Acknowledgement and escalation: Predefined alarm recipients and automatic escalation in the event of unavailability.
  • Multimedia communication: Transmission of events to various devices and platforms.
  • Report and control: Detailed logging and reporting of alarm events.

Advantages of process automation with MobiCall

  1.  Fast response times: By automating alarms and notifications, important information can be forwarded immediately to the right people, significantly reducing response times.
  2.  Efficient information distribution: MobiCall ensures that all relevant information is distributed quickly and reliably so that decision-makers can act immediately.
  3. Reduction of errors: Automated processes minimize the risk of human error and ensure that all necessary steps are carried out correctly and completely.
  4.  Flexibility and adaptability: MobiCall’s open and modular architecture enables companies to adapt the solution to their specific needs and expand it as required.
  5.  Continuous monitoring: MobiCall continuously monitors important process data and critical thresholds in order to be able to react to potential risks at an early stage.

Conclusion : 

The automation of communication processes in critical situations is essential for companies to be able to react quickly and efficiently to emergencies. MobiCall offers a comprehensive and flexible solution that makes it possible to centrally control and monitor all security-relevant processes. By integrating existing systems and automating processes, MobiCall ensures that companies are optimally prepared for all eventualities.

Find out how MobiCall can help you automate your critical communication processes and optimize your response times.  Learn More