News - New Voice International

Alarming solutions for healthcare sector

10.02.2023

Alarming solutions for healthcare sector refer to a variety of systems and devices designed to monitor and alert healthcare staff to various events and incidents that may occur in a healthcare facility.

The goal of these solutions is to ensure the safety, security, and well-being of patients and staff, as well as to improve the efficiency and coordination of care. Healthcare workers face many challenges these days and security is one of the most important part of all the processes which take place in hospitals and other facilities. Healthcare workers not only have to take care of the patients, but of their own personnel as well.

With a help of newest technologies we can not only install the best security solutions in a matter of incident or hazardous event, but as well have extended indoor positioning systems, dementia wandering systems, safety protocols, blackout management protocols and much more. All of these solutions assure the highest level of security and safe to all the parts in a healthcare sector.

We would like to list some of the most common examples of alarming solutions for healthcare facilities

Nurse Call Systems

These systems allow patients to call for assistance with the press of a button, alerting nursing staff to their needs. These systems are perfect for situation where the patient needs extra fast help and nurses and other personnel gets indication of a dangerous situations and can rush to the area where the patient is.

Nurse call systems are communication systems used in healthcare facilities to alert nursing staff to the needs of patients. The goal of these systems is to improve the efficiency and coordination of care, and to ensure that patients receive prompt attention when they need it.

Nurse call systems typically consist of call buttons or call cords that are located near the patient’s bed or within easy reach. When a patient needs assistance, they press the call button or pull the call cord, which sends an alert to the nursing station.

The alert may be visual, auditory, or both, depending on the system in place. Some nurse call systems also provide additional features and functionality, such as two-way communication, bed exit alarms, staff response tracking, and integration with other healthcare systems and devices.

Nurse call systems can play a critical role in ensuring patient safety and improving the quality of care in healthcare facilities.

They can help to reduce response times, improve communication and coordination among staff, and provide critical information during emergencies.

When choosing a nurse call system, it is important to consider factors such as reliability, ease of use, scalability, and compatibility with other systems and devices.

Indoor Positioning Systems

These systems use wireless technology to track the location of patients and staff within a healthcare facility, improving response times and providing critical information during emergencies.

These systems allow to not only position the most troubled patients, but personnel as well. This assures the fastest reaction time.

Further reading: Indoor positioning system technologies

Indoor positioning systems use wireless technology, such as Bluetooth Low Energy (BLE) and Wi-Fi, to track the location of patients and staff within a healthcare facility.

The system typically consists of a network of sensors and beacons that communicate with wearable devices or smartphones. This information can be used to improve response times, monitor patient movement, and enhance overall safety and security.

Patient Wander Management Systems

These systems alert staff when a patient with a history of wandering attempts to leave the facility, improving patient safety and reducing the risk of injury. It allows the personnel to find the person immediately and take care of them.

Patient wander management systems are designed to alert staff when a patient with a history of wandering attempts to leave the facility.

The system typically consists of wearable devices or alarms that are triggered when the patient crosses a designated boundary or leaves a designated area.

The goal of these systems is to improve patient safety, reduce the risk of injury, and improve response times.

Emergency Response Systems

These systems allow staff to quickly and easily initiate an emergency response in the event of an incident, improving response times and coordination of care.

Emergency response systems are designed to allow staff to quickly and easily initiate an emergency response in the event of an incident.

The system typically consists of a central control panel, emergency buttons or pull cords, and a communication network that connects to staff pagers, smartphones, or other devices.

The goal of these systems is to improve response times, coordinate care, and ensure the safety and well-being of patients and staff.

Fire Alarms

These systems detect the presence of smoke and heat and alert staff to evacuate the building and respond to the fire.

Fire alarms are designed to detect the presence of smoke and heat and alert staff to evacuate the building and respond to the fire.

The system typically consists of smoke detectors, heat detectors, and manual pull stations, as well as a central control panel and an alarm system that sounds an audible alarm and alerts the fire department.

The goal of fire alarms is to ensure the safety of patients, staff, and visitors, and to minimize damage to the building and its contents

Carbon Monoxide Alarms

These systems detect the presence of carbon monoxide and alert staff to evacuate the building and respond to the potential danger.

Carbon monoxide alarms can detect the presence of carbon monoxide, a colorless, odorless gas that can be deadly.

The system typically consists of carbon monoxide detectors and a central control panel that sounds an audible alarm and alerts staff to evacuate the building.

The goal of carbon monoxide alarms is to ensure the safety of patients, staff, and visitors, and to minimize the risk of injury or death from carbon monoxide poisoning.

Force majeure alarms

In a situation of a flood, storm, blizzard or any other harmful situations, these alarms assure the fast reaction of the personnel and initiates a plan which helps to avoid big losses.

New voice experience in alarming solutions for healtchare sector

New Voice International has worked more 30 years in healthcare sector providing various security solutions to big hospitals and healthcare facilities.

We have installed different solutions from indoor positioning systems to nurse call systems.

One of our latest projects in Zürich included even 1500 beacons which assures the highest possible indoor positioning system, so all the patients and personnel are as safe as possible in various hazardous situations.

MobiCall 12.0.8 is here!

09.02.2023

We have news from our development team! MobiCall 12.0.8 is out now and it is safer, faster and better to use. Our Highlights:

As we continuously work to improve system safety, we are happy to announce that with the latest minor release, two servers in a redundant system communicate via SSL and TLS to encrypt AMQP and PostGres Communication. This is a major improvement towards communication safety!
Release 12.0.8 delivers an added importer of schedule plans: import weekly or yearly calendars using CSV files. Why that`s so great? Events (or alarms) can have individual or shared calendars (operational plans, opening hours, public holidays). To avoid having to manually adapt every single alarm, f.e. yearly public holidays or other calendar changes, this new feature allows the configuration of every alarm connected to a specific calendar. This reduces administrative time spent significantly!
With the latest minor release, the TAE event configuration is now stored directly in the database. This means it is cloud-ready, multiple TAE’s for the same interface are possible, direct links to alarms and entries are enabled, and it comes with improved filter and testing options.

Want to know more about improved features? Talk to your sales rep. Safe. Fast. Better

Our Team

Surviving Blackouts: Essential Steps for Maintaining Business Operations

01.02.2023

Are your business operations affected by blackouts and you do not have a blackout management plan in your company? With increasing incidents of electricity and other power sources going out, companies worldwide are feeling the pressure and it is having an impact on their day-to-day activities.

Whether you are dealing with a sudden blackout or frequent disruptions, understanding how to deal with this issue can mean the difference between keeping operations running and potential damage to valuable resources. In this article we will discuss the implications of enduring a blackout and how businesses can prepare for such an event.

Through preventative steps like inspecting wiring systems regularly, being aware of current weather conditions that may lead to power loss, and investing in backup batteries or generators when possible, companies can better protect themselves from unexpected blackouts. Important to note that as businesses become increasingly dependent on technology, there is an ever-present risk of a sudden and total blackout. Blackouts can stem from natural disasters, human error, or even cyber-attacks – all resulting in serious disruption to your business operations.

From communications breakdowns to IT system outages and data loss, a blackout can spell disaster for any company’s digital foundation. In this blog post we will be exploring the impact of blackouts on companies, how they can be prevented and steps that businesses should take if they are affected by one.

Business risks if a blackout happens

As many companies depend on electricity to keep their operations running and accessible to customers. A blackout in the company can thus lead to disastrous results, both in terms of financial loss as well as customer service. There are a number of risks associated with a company blackout:

If you lose electricity, the disruption of services and processes can be severe and long lasting.
Undue stress on employees working during the outage.
Interrupted computer systems do not allow you to continue your operations.
Permanent data loss can be extremely dangerous for business if you do not have backup systems in place.
Damage caused by generator malfunction.
Costly delays – depending on your business model the delays can cause a lot of financial damage during the blackout.
Health issues. Blackouts do not only cause stress and irritation, it can be extremely dangerous and even life threatening especially in construction and business operations where people work in difficult environments.
Burglaries. There is a risk of burglaries and thefts during a blackout if suddenly all your security infrastructure is offline.
Spoiled goods. If your business is in the food industry, during a power outage you can lose huge amounts of frozen food.
Loss of trust. If your business can not continue their operations during power outages, your clients may lose trust in your company and business.

Furthermore, if sensitive financial services like credit card transactions need electricity to continue functioning correctly, a blackout could pose the risk of fraud. Although spotty electricity is an unavoidable reality in some industries and regions, businesses must make sure they are appropriately prepared for a complete blackout so that they can manage it quickly and reclaim lost revenue.

How to prepare your business for power outages

As a business owner, it is your responsibility to prepare your business in the event of a power outage. When it comes to planning for unexpected power outages, the first step is to create an emergency checklist with contingencies and safeguards. This should be done before disaster hits and include items such as investing in a various solutions:

1.Putting together a Business Continuity Team made up of key personnel from all the essential departments (Legal, Operations, HR and Finance) can help ensure your business emerges even stronger in uncertain times.

2. A generator or durable battery packs for mobile devices – a generator reacts instantly to any power outage and allows you to keep working even in long lasting blackouts.

3. Backup data plans with cloud storage services – it is extremely important to save all your data and business continuity management plans can come into help here.

4. Prepare a communication plan for a blackout situation. It is essential to business that people working in a company know how to react, where to go for help and who is responsible in such a situation. Unnecessary panic and chaos can cause even more damage.

5. Evacuation plans help to leave the buildings and offices in an orderly manner not causing any extra damage.

6. Prioritization plan. You must know what parts of your business are most important to save and bring to life first.

7. Water-resistant containers for vital documents and important assets.

8. Portable flashlights and candles with matches in case the outage happens at night.

9. Extra supply of non-perishable food for a situation where your employees or clients have to spend extended time in your premises (snow storms, floods, other disasters).

Whatever the situation may be, having a plan in place ahead of time will allow you to mitigate any potential losses or long-term impacts on customers or operations.

Effective communication among your employees can help to avoid any unneeded stress and dangerous situations. A detailed backup plan will help you not only to continue business processes, but as well avoid data loss, employee stress and can even save lives.

An extra electricity source as a power generator or powerful batteries and a data backup plan will allow you to avoid huge business recuperation costs.

Business plan after a blackout

It is important not only to know how to work and continue business processes during a blackout, but also how to come back to full scale operations afterwards. After a blackout, businesses can feel paralyzed and unsure of what to do next.

However, with the right strategy in place, businesses can make sure that comebacks are successful and not detrimental to their profits. Staying organized is crucial when getting operations back on track since there may have been some disruption due to the power outage.

Setting plans for restocking, communication with customers, re-establishing normal practices, and developing a schedule should be the first priorities from the moment electricity is restored. By taking these steps in the wake of a blackout, organizations can ensure that their business does not lose its footing.

You have to as well assess what went wrong during the blackout: did your generator generate enough power? Did you lose your data? Was the communication between co-workers efficient and chaos was avoided?

All these questions must be answered in detail, so you can prepare even better for future blackouts and can simply continue your work even if such a situation arises.

New Voice International experience in blackout management

New Voice International has over 30 years experience installing different security infrastructures for all kinds of hazardous situations and business continuity management with backup plans is a big part of our business.

We can prepare you an extended backup plan so all your employees will stay safe during a power outage and will know how exactly to react and what to do in such situations.

We will assure the safety of your data with backup cloud solutions, we can help with communication plans and detailed evacuation plans.

With our MobiCall and MobiCall.App solutions we can assure that even in electricity loss situations we can support you with information via internet connection. A well thought detailed blackout management plan should be a part of your safety infrastructure.

Business Continuity Management

Incident management – how it works and benefits for your business

27.01.2023

Intro

Effective incident management is a fundamental part of keeping any organization’s systems running smoothly. It involves both proactive and reactive measures designed to ensure that outages don’t happen in the first place, but if they do occur then they are discovered quickly and dealt with effectively. Without such measures in place, organizations can suffer serious business losses as customers cannot access services and products reliably. In this blog post, we’ll explore what incident management is, incident management benefits and why it matters for businesses and how to implement an effective strategy within your organization.

Types of incidents in the businesses

In any company of any size, it is important to be aware of the types of incidents that can occur. These range from minor office problems such as the loss or misplacement of documents to major workplace disasters such as natural disasters, accidents and security breaches. We would like to outline few possible incidents:

Nature disasters: floods, earthquakes, blizzards, etc.
Fires
Health problems of your employees
Thefts and burglaries.
Hacking attacks
Blackouts
Broken machines
And many other situations which influence a normal business day and cause a downtime

Lost time due to these incidents can severely impact a company’s productivity by slowing down otherwise efficient workflows and increasing overhead costs. In addition to this, there are also moral issues which need to be taken into account when dealing with incidents in the workplace such as sexual harassment or bullying. All business leaders should take measures to ensure their respective companies are prepared for all potential risks and crises which may arise in times of uncertainty or adversity. Companies should consider a variety of reactions; ranging from active responses such as insurance policies or data backups, to preventive measures like employee training programs or installing a full scale security infrastructure. Planning ahead is essential if a company wants to be well-equipped when something goes wrong.

Implementing incident management structure in your company

Incident management is an important part of any organization’s overall risk management approach. It involves proactively identifying, analyzing, and responding to potential security issues in a timely manner. The process starts with identifying an issue. During this phase, organizations must determine the structure of their incident response plan, the potential impact on customers or services, and the root cause of the issue. Next, the intensity of the incident must be analyzed to assess the severity and urgency. From there, proper measures must be taken to contain and mitigate the damage it has caused. Finally, effective follow-up steps need to be taken after all affected areas have been addressed to ensure minimal disruption in service. By implementing these steps efficiently and consistently, companies are taking better control of their cyber security environment with fewer opportunities for incidents to occur in the future.

5 steps in incident management

Logging

Recording incidents doesn’t have to be a time-consuming hassle. Logging all relevant details in one comprehensive tool allows your team to process any incident efficiently, no matter the urgency or caller. Streamline this workflow further with automated email updates and standardized fields for even more smooth sailing throughout your organization’s operations.

Notification and escalation

Responding to an incident can be a delicate operation that requires prompt attention. When appropriate, quick action is taken after the initial logging of details and if necessary triggering an official alert for more urgent cases. Skilled personnel are assigned with responsibility for managing any alerts that arise until their resolution, ensuring careful escalation measures when needed.

Incident prioritization

Proper allocation of resources can make all the difference when it comes to responding quickly and effectively to incidents. With a clear priority system in place, businesses are able to ensure that time-sensitive issues remain at the forefront, ensuring continued service for customers as well as employees without any disruption.

Investigation and diagnosis

The IT team should always help with any technical issues. They will provide an in-depth analysis and a solution, or escalate the incident for further investigation. Either way, they’ll be sure to get your employees back up and running quickly.

Resolution

Effective communication can be the key to quickly resolving and closing out tickets before they get bogged down. With automation, not only can resolutions come more swiftly but also there will be a better understanding of how future incidents might best be avoided or handled with greater speed.

Incident management benefits

Restore services and production faster

It is very important to react and resolve all the incidents in the company, so you can continue on working and serve your clients

Reduce costs

Incidents can be a very costly event with huge consequences, but if you have an incident management system installed in your company – you can react swiftly and avoid these costly mistakes.

Ensure workers safety and health

With an indoor positioning system or lone worker protection function, you can react fast and help your employees in a fastest manner. Evacuation plans, panic buttons and all other measures will ensure the best possible security to your most important asset – your team.

Collect important data

While tracking all the data you can identify involved parties in the incident and prepare yourself for the next such event.

Create a better overall process

By utilizing continuous integration and delivery techniques, organizations can deploy changes at an increasingly quicker rate. This works to both decrease the number of incidents that arise due to bugs or technical debt as well as accelerates their resolution time – thus setting up a virtuous cycle for continued improvement in complex systems over the long-term.

New Voice experience in incident management

Our team has more than 30 years experience in various incident management projects and infrastructures. We have installed many incident management platforms and we are ready to help you in any possible security matter: from sand storms to lone worker protection, from burglaries to business continuity management.

We have developed and still daily develop and improve our own security softwares: MobiCall, NVX and MobiCall.App. A full scale incident management infrastructure is our passion and we would be more than happy to help you.

Incident Management

What is a panic button and how it benefits your business

18.01.2023

Intro

Have you ever been in a situation that felt out of control, too overwhelming, or even dangerous for your personnel or clients? If so, then you know how important it is to have the best security measures – and the perfect tool to help develop one might be the panic button. This device has become increasingly popular among businesses as a way to protect their employees, belongings, and customers during emergencies. Panic buttons can seem intimidating at first glance but understanding what they are and how they work can give valuable peace of mind in any uncertain situation. In this blog post we will explore exactly what a panic button is, who benefits from its use, and some tips for choosing the right one for your business. Read on to learn more about this essential safety essential!

What is a panic button

A panic button is a security measure which informs the local authorities or your security personnel about a dangerous situation immediately. A panic button must be pushed or pressed, then it automatically sends a signal to responsible entities (local police, emergency services or security personnel) who can react and help you in dangerous situations. Panic buttons can be placed under the counter (in banks, shops or other business places), on the walls (for hazardous situations in the working place) , on people (wearable panic buttons can be used in lone worker protection situations) or anywhere else where your personnel can reach it fast in a dangerous situation. Panic button works perfectly with a silent alarm as it can inform the security personnel without any sound or visual distraction, so the intruders will not be able to notice the alarm and will not escalate the situation. Further reading: Benefits of a silent alarm

In what situations you may need a panic button

Panic buttons can be used in many dangerous situations, but probably the most popular ones are robberies and other situations where a person’s life is threatened. But actually panic buttons can be a very valuable security measure in many more industries and situations:

Doctors, nurses and other employees in hospitals who are at risk of aggression
Medical emergencies for patients in need
Lone workers who are working alone in remote places
Personnel working with dangerous equipment and who are constantly at risk of an injury
Housemaids working alone in hotel rooms
People who work with very expensive assets (money, jewelry, electronics, etc.)
Taxi alarm – for drivers who feel threatened at work
Dangerous weather situations: storms, floods, earthquakes, etc.

A panic button is an important asset in a company if you have people working in possible dangerous and life threatening situations. A panic button reacts in the fastest manner and can help to save your employees lives.

How does a panic button function

Once triggered, a panic button automatically sends an alarm to security personnel. It provides your security personnel with accurate information about the precise location of an alarm. Panic buttons work perfectly with an indoor positioning system as it allows them to detect the accurate location of a person in need even in closed areas and buildings. Such information is perfect for lone worker protection situations as people are mostly working in areas where GPS signals are not able to detect a precise location. Installing a thorough indoor positioning system which covers every part of your buildings allows you to find the personnel in need in the fastest possible way. As mentioned before, panic buttons can be installed under counters, walls, or other locations in the building, but as well panic buttons can be in cars, on a person (wearable panic button), so this way you can provide help to as many people as needed in your company.

Benefits of a panic button for your business

As panic button is one of the fastest option to react to a dangerous situation, it can provide many benefits to your company:

Save lives. Your employees are the most important asset in the company, so taking care of them is the top priority.
Avoid burglaries. Panic buttons send an instant alarm to the security personnel, so it helps to avoid costly robbery situations.
React fast to assaults. A panic button can help to avoid assaults as your personnel can send an instant alarm if they feel threatened.
Lone worker protection. A panic button helps your lone workers if a dangerous situation arises.
Avoid dangerous weather situations. It can help to react in a fastest way to evacuate and move to a safe location.

All in all, a panic button is a great business tool to avoid dangerous and costly situations.

New Voice International experience with panic buttons

New Voice International has more than 30 years experience in various security projects where we installed comprehensive security systems including panic buttons, lone worker protection tools, indoor positioning systems, nurse call systems and many others.

Our own developed MobiCall.App has a panic button function which immediately or even automatically reacts to dangerous workplace situations. MobiCall.App can be installed into your existing security infrastructure or can be the main platform for your new security measures.

We would be more than happy to help you with any security solution and if you have any questions, please contact us.

Benefits of a silent alarm

16.01.2023

What is a silent alarm?

If you’re a business owner or are responsible for the safety of your employees and assets , you know that full scale security is essential for your company’s success. An important part of maintaining this security are alarm systems – and one of the most effective type of alarm available is the silent alarm. But what is a silent alarm? Silent alarms allow businesses to be protected while still providing customers with a subtle, non-intrusive experience; they have also become increasingly popular in recent years as companies look for better ways to ensure incredibly reliable security measures. A silent alarm is an automated system that sends out an alert if it detects a security breach without making any noise or visual sign — making it very difficult for intruders to detect and hard to ignore as it sends an automated signal to the police or informs your security services. It is the most important aspect of the silent alarm – intruders do not suspect anything until the police come and arrest them, keeping your employees safe in the meantime as intruders would not panic hearing loud alarms in the premises. In other cases your colleagues and staff as well can react swiftly and come to help the people in need. Silent alarms can be integrated into your security unit or can be a stand-alone solution for your company. In this blog post, we will explain exactly what a silent alarm is, why it’s so effective, and how you can use them in your business. By understanding what makes these alarms work best – and making sure that your premises are adequately equipped – you can rest assured knowing that your company will remain safe from potential threats at all times.

How does a silent alarm function?

Silent alarms can be triggered by a panic button or an automatic system (installed sensors in the area) which detects intrusion or any other specific peculiarities in your premises. Most important thing is: the silent alarm is silent and no one can hear it. Silent alarms can be triggered by a person if he or she pushes a button: the best examples are security buttons in the banks or jewelry stores. This way a person in danger or a person who notices a dangerous situation can trigger the silent alarm themselves. That is perfect for burglary situations. Another way to trigger the silent alarm can be automatic. If you set up your silent alarm to be triggered once someone opens the door, the windows or any other parts of the building in a suspicious or unconventional manner, or simply outside of pre-defined office hours – the silent alarm system will automatically send the information to the police or other pre-defined groups.The automatic silent alarm is perfect for defined situations where changes in normal routine and pattern can be easily noticeable by a system and the input of employee is not necessary. Silent alarms can be set up for other security reasons as well: changes in humidity in the laboratories, lone worker protection, it can be a part of your indoor positioning system, nurse call systems, and many other dangerous or hazardous situations. Silent alarm is a perfect solution if you want your security system to react fast and avoid hazardous situations.

Benefits of silent alarm for businesses

Intruders are not aware

Silent alarm is a perfect solution if you want to catch and arrest the intruders, as the whole time they are in your premises – they hear no sound, no alarm, no panic. If burglars do not panic, it gives a much better chance that they will not harm your personnel or do any other irrational harm to your property

It does not bother your neighbors

Especially if you have an automated silent alarm security system, it is important that changes in your humidity or nurse call system does not wake up all the neighborhood. Silent alarm is as safe as a loud alarm and will inform the people in the fastest manner to react and solve the problem – no need to inform all the people around in the middle of the night.

It automatically informs the police

Silent alarm system automatically informs the local authorities and they will act accordingly. The automatically sent signal helps to avoid dangerous situations when your employees are physically not able to call the police as they may need to hide and stay silent or are even threatened. Your personnel can be sure and feel safer knowing that no matter what – the police are on the way.

Allows CCTV to identify the intruders

If you are using a CCTV system in your security platform, a silent alarm can be in great help identifying the burglars. As a silent alarm gives any sound or visual signals, intruders are completely unaware of the alarm and spend time in your premises behaving in a relaxed manner. This way you can get much more footage of them and later on it will be a great help for the local police.

It is easy to integrate silent alarm into your existing security infrastructure

If you already have your own security infrastructure, do not worry, silent alarms can be easily integrated in your system while making your company even safer. Silent alarm solutions perfectly work with all the security systems and different setups.

New Voice International silent alarm experience

We have more than 30 years experience in different security solutions and silent alarm is a big part of our security platform. Our own security platform MobiCall enables silent alarms,flexibly via the existing PC and communications infrastructure, to be triggered covertly. All alarms are processed quickly and reliably. Emergency teams are informed via phone calls or PC pop-up messages. Automatic telephone conferences support in the assessment of the situation and the determination of appropriate relief measures. MobiCall thus ensures protection of persons and employees and for a fast response to rapid response to operational alarms.

How MobiCall functions in silent alarm situation

Different options for silent alarm alarm triggering are available. Triggering via the PC client can be done by an individual key combination (e.g. Alt+1), or in the form of a panic alarm by pressing at least 3 arbitrary keys, by mouse click via the MobiCall application, as well as by using an externally connected Bluetooth or USB button. The central MobiCall server can control the client via computer or user name, IP or MAC address or the the access point and locate it. In case of an emergency, MobiCall initializes an individual or group related alerting scenario. Thereby MobiCall transmits MobiCall, according to alarm and schedule, transmits the event multimedia, for example to internal and external extensions, smartphones, PC clients, IP loudspeakers, to the defined to the defined group of persons. Depending on the configuration of an alarm, a room-based, skill-based, prioritized and simultaneous or sequential information transmission. To ensure the highest possible security a predefined number of recipients must acknowledge the alarm. If these persons are not reached, the system can the system can initialize an alarm escalation in order to notify further additional subscribers. MobiCall logs detailed information about the entire alarm process. The alarm report can be sent automatically or retrieved at any time from the alarm center.

Silent alarm function via telephone

An emergency call is triggered by pressing a specific button button on the desk phone. This can happen inconspicuously and is not acknowledged, so that the intruder does not notice that an alarm has been triggered. After the terminal has made the emergency call, it switches to the listening function. This enables the automatically members of the “alarm group” to listen into the room in question in order to the room in question to assess the threat situation. At the same time, the system automatically initiates an emergency conference call between these users so that they can discuss suitable countermeasures. If you need any help with silent alarms, we are more than happy to help you.

Silent alarm

A full guide on how to implement an indoor positioning system

21.12.2022

What is an indoor positioning system?

An indoor positioning system allows you to locate your personnel, clients, and assets in closed areas while assuring the highest level of security and helping companies to avoid hazardous and dangerous situations.

Indoor positioning systems are becoming increasingly popular for businesses, as better rates of accuracy can now be achieved in environments where satellite navigation fails. As technology continues to evolve, so too do the ways companies use it to benefit their operations and increase efficiency. In this article, we will take a closer look at what an indoor positioning system is and how it works, and how you should prepare for an indoor positioning system implementation. We’ll also discuss some different possibilities and ways to install the system in the most efficient way. So whether you’re completely new to indoor positioning or looking to take full advantage of all the possibilities it offers, read on to learn more about one of today’s most promising technologies!

How does an indoor positioning system work?

An indoor positioning system is one or a set of different technologies installed in closed areas that allows locating not only assets or people in fixed positions, but as well moving personnel or devices.

Indoor positioning systems can be implemented using 5 different technologies: WiFi, Bluetooth, DECT, GPS, and NFC Tags. Important to note: GPS is mostly used for outdoor positioning.

Indoor positioning systems using different signals emitted from the above-mentioned technologies are able to find and locate beacons, tags, smartphones, or other indoor positioning devices. This way you can locate any tracker, smartphone, or tag which is carried by the personnel or installed on a device.

An indoor positioning system allows you to assure the highest level of security for your people (perfect for lone-worker protection), increase business efficiency, reduce costs, and much more. Have a look at our article on indoor positioning benefits.

We have as well prepared an article for you about the pros and cons of different indoor positioning technologies: Indoor positioning technologies.

Indoor positioning system implementation

Before you want to install the indoor positioning system in your premises, you would have to consider a few things, so you are fully ready and the process of indoor positioning system implementation would be as smooth as possible.

We have prepared a full list of 15 aspects that are important before we can install a full-scale indoor positioning system.

Floorplans/Indoor mapping. For the indoor positioning system to accurately locate your personnel or assets, we need to have all the drawings of your building: of all rooms and areas you want the system to work. The floorplans can be in PDF, DWG, or any other format.
A number of buildings. It is important to know how many buildings you have on your premises. Is it one building or 15? The bigger the number, the more beacons, Wifi stations, and anything else will be needed.
How many floor plans and provide plans for each floor? It is very important to know if different floors differ and we need to get as accurate floor plans for each floor as possible.
Level of accuracy. This is one of the most important parts of your indoor positioning system. Do you need to know where a person is exactly in the room or simply the whole floor? This helps us to know which technology to use for your project. Bluetooth technology allows us to know where exactly in the room the person is, but Wifi or DECT technology is much better if you simply want to locate people in the whole floor or bigger open area. Please have a look at our project where we installed more than 1500 beacons and assured the highest possible accuracy: EPI Klinik.
Define outdoor positioning needs. It is possible to combine outdoor and indoor positioning. You can not only locate people inside but people outside as well. That is a perfect solution for huge areas where people or assets constantly move between buildings. If you need outdoor positioning, you should provide a map with all the buildings in your area.
What exactly do you want to position? Do you want to locate personnel, patients, devices, or anything else? For different situations, different solutions can be implemented. You should prepare a list of all personnel, patients, and devices you want to locate, so we would provide you with the most efficient technological solution.
Existing infrastructure. Most companies already have Wifi stations or DECT antennas, which can already be helpful to install an indoor positioning system. We can not only use your existing infrastructure but combine it with newer technologies to assure the highest possible accuracy for you. Please have a look at our hybrid solution for indoor positioning at Zugersee Klinikum.
What technology is the right one for you? Depending on the level of accuracy you need and your existing infrastructure, we can help you to choose the best indoor positioning system technology for you.
What kind of operating system do you use on the phones? Smartphones are often used for indoor positioning and it is important what operating system you use in the company. Is it Android or iOS?Our MobiCall.App is perfect for both.
What kind of tracker do you want to use on moving objects or personnel? Smartphones, tags, or trackers can be used for moving objects and personnel. If you want your personnel to be reactive, smartphones is the best solution, but if you just want to locate your staff – trackers or tags can be sufficient. Please read about our event triggers.
What kind of other functions and features does the company need? Do you need an alerting system, vertical loss, silent alarms, or anything else? All can be implemented via MobiCall.App and you can not only locate your personnel but as well be reactive if a dangerous situation arises. Please have a look at our alarm solutions.
Camera feed. Do you need not only to locate people or assets but as well get a live feed if a suspicious situation happens? If yes, we can easily combine the indoor positioning system with a camera feed.
Water leaks, temperature changes, humidity, light, movement, etc. All of these sensors can be as well supervised and your security team will be warned immediately.
Beacon installment plan. If you decide to implement the highest accuracy Bluetooth technology, we will need to install a lot of beacons which can be put on the walls, ceilings, or anywhere else you need it. Before installing an indoor positioning system we need to know where exactly the beacons will be situated so we can place them on your floor plans and locate personnel and objects in the most efficient way.
Variations in accuracy. It is possible to have multiple levels of accuracy for each floor plan: some higher, some lower. If you need very high accuracy in some sensitive areas like laboratories, you may not need it in a relaxed area or cafeteria.

Conclusion

The implementation of an indoor positioning system has a lot of moving parts, so the preparation phase should be carefully planned, as it would help to avoid mistakes, reinstallments, and other costly situations.

To ease up the process, take into consideration the most important points: the existing infrastructure in your company, all floor plans, the level of accuracy, and other features you would like to have.

We are happy to help you all the way during this process to implement the most efficient indoor positioning system benefitting your safety and business.

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