What is Georedundancy and how it helps businesses

Intro

Georedundancy is a data security concept that many companies more and more often are beginning to incorporate into their digital security infrastructure in order to protect their data and business operations from unforeseen events such as natural disasters, cyber-attacks, or power outages. The key idea behind georedundancy is that data is replicated in multiple geographic locations so that if one location becomes unavailable, the other sites can still function and access the necessary data.

By having multiple sites hosting identical information, companies can ensure high availability of their services and prevent disruption of operations due to an event in one area. Georedundancy is a part of business continuity management and assures continuation of all business processes.

How Does Georedundancy Function? 

Georedundancy involves replicating all critical data on two or more geographically distributed infrastructures located in different parts of the world. The primary infrastructure typically provides the main service while simultaneously replicating the same data to its backup sites for safekeeping. If there is an unexpected disruption at one site, such as a power outage or cyber-attack, then users will be able to access their content from one of the redundant copies stored elsewhere. The remote locations store only copies of data rather than live versions which prevents them from becoming overloaded with requests during peak times when traffic is heavy on the main site.

Different types of georedundancy strategies involve varying levels of replication depending on how much fault tolerance a company requires for its operations. 

To put it simply, georedundancy assures that all your business data is safely placed at any time in more than one server – if any security problem occurs at one location, another server can start to work immediately and assure that all processes can continue and all data is available from another server/location.

How Does Georedundancy Help in Security Situations? 

Georedundancy helps companies better secure their digital systems by creating additional layers of protection against threats such as natural disasters, cyber-attacks, and other forms of unexpected disruptions (fires, burglaries, etc.).

By having multiple redundant copies of their data stored at different sites around the world, businesses are insulated from localized incidents which could otherwise impact their operations significantly if they were relying solely on one physical server or facility for their services.

Additionally, georedundancy helps reduce latency issues associated with transferring large amounts of data between multiple geographical regions and makes it easier for organizations to comply with international laws regarding where customer information should be stored without having to worry about losing access due to disruptions in any one region. 

Further reading: Blackout Management

5 Reasons Companies Should Use Georedundancy 

Increased Data Availability

By keeping redundant copies of essential files stored at different geographical locations, organizations can guarantee high uptime even if there is an interruption at any single point such as power outages or severe weather conditions which would otherwise create significant problems if businesses relied solely on one physical server location for their services. 

Better Protection Against Natural Disasters

Having redundant backups spread out across different parts of the world minimizes potential damage caused by geographically localized disasters like floods or earthquakes because only a portion rather than all copies would be affected by them resulting in fewer operational interruptions overall. 

Improved Performance

Replicating data across multiple geographical sites allows companies to reduce latency issues associated with transferring large amounts of information between distant regional locations while still making sure customers have easy access regardless where they are located.  

Compliance With International Regulations

By having redundant copies available in various countries and regions around the world makes it easier for certain organizations such as financial institutions who must store customer information according to local laws and standards associated with specific countries or jurisdictions without fear that it won’t be accessible when needed due to power outages caused by malfunctioning servers located abroad. 

Better Security Against Cyber-Attacks

Storing crucial system components across several geographically dispersed infrastructures increases security since hackers would need simultaneous breakthroughs at each location before being able gain access which makes this type protection much more difficult than targeting just one single point where all assets are concentrated together making them vulnerable targets for malicious actors looking exploit weaknesses through brute force attacks .

New Voice experience in georedundancy

New Voice International has more than 30 years experience in various security solutions: from lone worker protection to indoor positioning, from silent alarm to georedundancy.

We have implemented multiple georedundancy solutions for companies which require a business continuation solutions in matters of natural disasters, cyber attacks or other unfortunate events.

We are able to integrate georedundancy solutions into your existing security infrastructure or customize a new personalized solution for your company.

With georedundancy solutions you will always be sure that even in an extreme events, all your data is safe and your business can still continue working. It allows not only to safe money and continue working with your customers, but as well improves your brand image. If you need any help with business continuation implementation – we are more than happy to help.

Outdoor Positioning: What it is and Why Businesses Should Use It

  Outdoor positioning is becoming a vital tool for businesses looking to keep up with their competition in the digital age.

This technology has been around for some time, but its popularity has grown significantly in recent years due to advances in mobile technologies and the increasing availability of location-based services. By leveraging outdoor positioning, businesses can gain a competitive edge by creating more accurate customer experiences, improving operations, and enhancing security. In this article, we’ll take an in-depth look at what outdoor positioning is and how it functions, as well as seven key benefits that businesses should consider when implementing it.

What Is Outdoor Positioning? 

Outdoor positioning refers to a range of technologies that allows users to determine their exact location outdoors using satellites or other sources of radio signals.

The technology works by sending out signals from a predetermined anchor point or GPS system which are then detected by receivers on the user’s device such as a cell phone or tablet. This data is then used to calculate the user’s precise location — typically within several meters of accuracy — which is displayed on a map or other type of interface.

Outdoor positioning can also be used to track vehicles and other moving objects outdoors which makes it particularly useful for businesses that need real-time tracking solutions such as transportation companies and delivery services.  Outdoor positioning is also a very important tool in your security infrastructure as combined with indoor positioning and lone worker protection features you can always see where your employees or patients (in the healthcare sector). This allows you to react fast in any hazardous situations and find people in danger in the fastest possible way.

How Does Outdoor Positioning Function? 

The first step in determining an individual’s or object’s position is the detection of satellite signals sent out by navigational systems (e.g., GPS). These satellites provide information regarding their positions and locations which are received by receivers on the user’s device (e.g., smartphone).

The receiver then calculates its own position by comparing the positions of multiple satellites using triangulation methods known as trilateration and multilateration algorithms before providing coordinates based upon latitude, longitude and altitude (altitude being optional depending upon accuracy requirements). This data can then be used to pinpoint an individual’s exact location on a map or other graphical interface, allowing them to determine where they are relative to surrounding landmarks such as streets, buildings etc.

Additionally, this data can be combined with additional factors such as motion sensors for more complex calculations like speed and direction when tracking movement patterns over time.   Best example of outdoor positioning is Google Maps and other tracking apps from technology companies, but combining them with your security infrastructure requires additional technical work.

Benefits for Businesses Using Outdoor Positioning 

Businesses have numerous opportunities available when it comes to leveraging outdoor positioning technology – here are seven key advantages worth considering.

Improved Customer Experiences

By utilizing outdoor positioning services like geofencing, businesses can create customized experiences tailored directly towards customers’ needs while they are outdoors – leaving behind physical flyers or printed menus no longer necessary while giving customers access to pertinent information faster than ever before via digital interfaces accessible through mobile devices.

Enhanced Security

With the ability to detect changes in location rapidly, businesses can benefit greatly from automated security protocols set up according to predefined areas; if something deviates from expected behavior alerts could be triggered accordingly. 

Outdoor positioning together with your whole security infrastructure helps to locate lone workers and all other employees if they are in need of help.

Increased Efficiency

Utilizing indoor/outdoor navigation tools helps personnel move quickly between tasks with greater accuracy; thereby reducing labor costs due to increased productivity.

Accurate Delivery Tracking

When it comes to delivery services such as couriers or meal delivery companies having detailed records about where packages were dropped off at any given moment helps ensure customer satisfaction with timely deliveries.

Smarter Logistics Management

With improved visibility over goods both indoors and outdoors (i.e., warehouses vs retail stores), businesses can make better decisions on inventory replenishment cycles; optimize daily routes taken by drivers/employees/etc., while also helping reduce fuel consumption costs.

Efficient Maintenance Scheduling 

Automating maintenance scheduling based upon conditions recorded during inspections ensures that important service checks don’t slip through the cracks – saving time and money spent responding to late failures.

Valuable Insights into Consumer Behavior

Last but not least outdoor positioning enables companies to collect valuable insights into consumer behavior – allowing them to gather data on footfall metrics & hotspots enabling adjustments and improvements made based upon real-time analytics gathered from various locations around town and beyond.

New Voice experience in Outdoor Positioning

We have more than 30 years experience in security infrastructure projects as we have done more than 7000 different projects around the world. We have lately finished a big project in Zürich where we combined indoor and outdoor positioning for a hospital which requires the highest level of accuracy at all times.

To achieve that we installed more than 1500 beacons in multiple buildings and outside areas, so the hospital administration can always react fast if something is wrong with their patients and personnel.

Read more: EPI success story

Combined with lone worker protection, outdoor positioning assures the best positioning in hazardous situations, so the help can come fast. Outdoor positioning can be a very efficient tool in dangerous situations for any company which have people working outside at any time of their work.

Bouygues invests in employee trainings on MobiCall!

We are still thrilled about the #training for Bouygues Energies & Services (CH) last week. 😃

5 project managers and technicians were introduced to the diverse possibilities of a modern and future-oriented alarm application during 5 training days. The #MobiCall platform is strategic for Bouygues to capture the great potential in #alerting.

That`s why they also invest heavily in employee training. We had a great time and look forward to the upcoming #projects! 💪 #partnership #partnersfirst #training

 

Alarming solutions for healthcare sector

Alarming solutions for healthcare sector refer to a variety of systems and devices designed to monitor and alert healthcare staff to various events and incidents that may occur in a healthcare facility.

The goal of these solutions is to ensure the safety, security, and well-being of patients and staff, as well as to improve the efficiency and coordination of care. Healthcare workers face many challenges these days and security is one of the most important part of all the processes which take place in hospitals and other facilities. Healthcare workers not only have to take care of the patients, but of their own personnel as well.

With a help of newest technologies we can not only install the best security solutions in a matter of incident or hazardous event, but as well have extended indoor positioning systems, dementia wandering systems, safety protocols, blackout management protocols and much more. All of these solutions assure the highest level of security and safe to all the parts in a healthcare sector.

We would like to list some of the most common examples of alarming solutions for healthcare facilities

Nurse Call Systems

These systems allow patients to call for assistance with the press of a button, alerting nursing staff to their needs. These systems are perfect for situation where the patient needs extra fast help and nurses and other personnel gets indication of a dangerous situations and can rush to the area where the patient is.

Nurse call systems are communication systems used in healthcare facilities to alert nursing staff to the needs of patients. The goal of these systems is to improve the efficiency and coordination of care, and to ensure that patients receive prompt attention when they need it.

Nurse call systems typically consist of call buttons or call cords that are located near the patient’s bed or within easy reach. When a patient needs assistance, they press the call button or pull the call cord, which sends an alert to the nursing station.

The alert may be visual, auditory, or both, depending on the system in place. Some nurse call systems also provide additional features and functionality, such as two-way communication, bed exit alarms, staff response tracking, and integration with other healthcare systems and devices.

Nurse call systems can play a critical role in ensuring patient safety and improving the quality of care in healthcare facilities.

They can help to reduce response times, improve communication and coordination among staff, and provide critical information during emergencies.

When choosing a nurse call system, it is important to consider factors such as reliability, ease of use, scalability, and compatibility with other systems and devices.

Indoor Positioning Systems

These systems use wireless technology to track the location of patients and staff within a healthcare facility, improving response times and providing critical information during emergencies.

These systems allow to not only position the most troubled patients, but personnel as well. This assures the fastest reaction time.

Further reading: Indoor positioning system technologies

Indoor positioning systems use wireless technology, such as Bluetooth Low Energy (BLE) and Wi-Fi, to track the location of patients and staff within a healthcare facility.

The system typically consists of a network of sensors and beacons that communicate with wearable devices or smartphones. This information can be used to improve response times, monitor patient movement, and enhance overall safety and security.

Patient Wander Management Systems

These systems alert staff when a patient with a history of wandering attempts to leave the facility, improving patient safety and reducing the risk of injury. It allows the personnel to find the person immediately and take care of them.

Patient wander management systems are designed to alert staff when a patient with a history of wandering attempts to leave the facility.

The system typically consists of wearable devices or alarms that are triggered when the patient crosses a designated boundary or leaves a designated area.

The goal of these systems is to improve patient safety, reduce the risk of injury, and improve response times.

Emergency Response Systems

These systems allow staff to quickly and easily initiate an emergency response in the event of an incident, improving response times and coordination of care.

Emergency response systems are designed to allow staff to quickly and easily initiate an emergency response in the event of an incident.

The system typically consists of a central control panel, emergency buttons or pull cords, and a communication network that connects to staff pagers, smartphones, or other devices.

The goal of these systems is to improve response times, coordinate care, and ensure the safety and well-being of patients and staff.

Fire Alarms

These systems detect the presence of smoke and heat and alert staff to evacuate the building and respond to the fire.

Fire alarms are designed to detect the presence of smoke and heat and alert staff to evacuate the building and respond to the fire.

The system typically consists of smoke detectors, heat detectors, and manual pull stations, as well as a central control panel and an alarm system that sounds an audible alarm and alerts the fire department.

The goal of fire alarms is to ensure the safety of patients, staff, and visitors, and to minimize damage to the building and its contents

Carbon Monoxide Alarms

These systems detect the presence of carbon monoxide and alert staff to evacuate the building and respond to the potential danger.

Carbon monoxide alarms can detect the presence of carbon monoxide, a colorless, odorless gas that can be deadly.

The system typically consists of carbon monoxide detectors and a central control panel that sounds an audible alarm and alerts staff to evacuate the building.

The goal of carbon monoxide alarms is to ensure the safety of patients, staff, and visitors, and to minimize the risk of injury or death from carbon monoxide poisoning.

Force majeure alarms

In a situation of a flood, storm, blizzard or any other harmful situations, these alarms assure the fast reaction of the personnel and initiates a plan which helps to avoid big losses.

New voice experience in alarming solutions for healtchare sector

New Voice International has worked more 30 years in healthcare sector providing various security solutions to big hospitals and healthcare facilities.

We have installed different solutions from indoor positioning systems to nurse call systems.

One of our latest projects in Zürich included even 1500 beacons which assures the highest possible indoor positioning system, so all the patients and personnel are as safe as possible in various hazardous situations.

Read more here: EPI.

In conclusion, nurse call systems, indoor positioning systems, patient wander management systems, emergency response systems, wireless alarm systems, fire alarms, and carbon monoxide alarms are critical components of any healthcare facility’s safety and security infrastructure.

These systems help to improve the quality of care, enhance patient safety, reduce response times, and ensure the well-being of both patients and staff. One of the key benefits of these systems is improved response times.

With nurse call systems, patients can get the attention they need quickly and easily, without having to wait for a staff member to come by. Indoor positioning systems and patient wander management systems help to track the movements of patients and staff, allowing for more efficient and effective responses to emergencies.

Emergency response systems provide a centralized and streamlined way for staff to initiate an emergency response, improving coordination and reducing response times.

In short, the integration of nurse call systems, indoor positioning systems, patient wander management systems, emergency response systems, wireless alarm systems, fire alarms, and carbon monoxide alarms can help to improve the quality of care, enhance patient safety, reduce response times, and ensure the well-being of both patients and staff.

Hospitals that invest in these systems are making a smart choice, one that will pay dividends in terms of improved patient outcomes, enhanced staff efficiency, and enhanced overall safety and security.

If you have any questions regarding alarming solutions for your healthcare facilities, we would be more than happy to help. 

MobiCall 12.0.8 is here!

 

 

We have news from our development team! MobiCall 12.0.8 is out now and it is safer, faster and better to use. Our Highlights:

 

  1. As we continuously work to improve system safety, we are happy to announce that with the latest minor release, two servers in a redundant system communicate via SSL and TLS to encrypt AMQP and PostGres Communication. This is a major improvement towards communication safety!
  2. Release 12.0.8 delivers an added importer of schedule plans: import weekly or yearly calendars using CSV files. Why that`s so great? Events (or alarms) can have individual or shared calendars (operational plans, opening hours, public holidays). To avoid having to manually adapt every single alarm, f.e. yearly public holidays or other calendar changes, this new feature allows the configuration of every alarm connected to a specific calendar. This reduces administrative time spent significantly!
  3. With the latest minor release, the TAE event configuration is now stored directly in the database. This means it is cloud-ready, multiple TAE’s for the same interface are possible, direct links to alarms and entries are enabled, and it comes with improved filter and testing options.

 

Want to know more about improved features? Talk to your sales rep. Safe. Fast. Better

 

Surviving Blackouts: Essential Steps for Maintaining Business Operations

  Are your business operations affected by blackouts and you do not have a blackout management plan in your company? With increasing incidents of electricity and other power sources going out, companies worldwide are feeling the pressure and it is having an impact on their day-to-day activities. 

Whether you are dealing with a sudden blackout or frequent disruptions, understanding how to deal with this issue can mean the difference between keeping operations running and potential damage to valuable resources. In this article we will discuss the implications of enduring a blackout and how businesses can prepare for such an event.

Through preventative steps like inspecting wiring systems regularly, being aware of current weather conditions that may lead to power loss, and investing in backup batteries or generators when possible, companies can better protect themselves from unexpected blackouts. Important to note that as businesses become increasingly dependent on technology, there is an ever-present risk of a sudden and total blackout. Blackouts can stem from natural disasters, human error, or even cyber-attacks – all resulting in serious disruption to your business operations. 

From communications breakdowns to IT system outages and data loss, a blackout can spell disaster for any company’s digital foundation. In this blog post we will be exploring the impact of blackouts on companies, how they can be prevented and steps that businesses should take if they are affected by one.

Business risks if a blackout happens 

As many companies depend on electricity to keep their operations running and accessible to customers. A blackout in the company can thus lead to disastrous results, both in terms of financial loss as well as customer service. There are a number of risks associated with a company blackout:

  1. If you lose electricity, the disruption of services and processes can be severe and long lasting.
  2. Undue stress on employees working during the outage.
  3. Interrupted computer systems do not allow you to continue your operations.
  4. Permanent data loss can be extremely dangerous for business if you do not have backup systems in place.
  5. Damage caused by generator malfunction. 
  6. Costly delays – depending on your business model the delays can cause a lot of financial damage during the blackout.
  7. Health issues. Blackouts do not only cause stress and irritation, it can be extremely dangerous and even life threatening especially in construction and business operations where people work in difficult environments.
  8. Burglaries. There is a risk of burglaries and thefts during a blackout if suddenly all your security infrastructure is offline.
  9. Spoiled goods. If your business is in the food industry, during a power outage you can lose huge amounts of frozen food.
  10. Loss of trust. If your business can not continue their operations during power outages, your clients may lose trust in your company and business. 

Furthermore, if sensitive financial services like credit card transactions need electricity to continue functioning correctly, a blackout could pose the risk of fraud. Although spotty electricity is an unavoidable reality in some industries and regions, businesses must make sure they are appropriately prepared for a complete blackout so that they can manage it quickly and reclaim lost revenue.

How to prepare your business for power outages

As a business owner, it is your responsibility to prepare your business in the event of a power outage. When it comes to planning for unexpected power outages, the first step is to create an emergency checklist with contingencies and safeguards. This should be done before disaster hits and include items such as investing in a various solutions:

1.Putting together a Business Continuity Team made up of key personnel from all the essential departments (Legal, Operations, HR and Finance) can help ensure your business emerges even stronger in uncertain times.

2. A generator or durable battery packs for mobile devices – a generator reacts instantly to any power outage and allows you to keep working even in long lasting blackouts.

3. Backup data plans with cloud storage services – it is extremely important to save all your data and business continuity management plans can come into help here.

4. Prepare a communication plan for a blackout situation. It is essential to business that people working in a company know how to react, where to go for help and who is responsible in such a situation. Unnecessary panic and chaos can cause even more damage.

5. Evacuation plans help to leave the buildings and offices in an orderly manner not causing any extra damage.

6. Prioritization plan. You must know what parts of your business are most important to save and bring to life first.

7. Water-resistant containers for vital documents and important assets.

8. Portable flashlights and candles with matches in case the outage happens at night.

9. Extra supply of non-perishable food for a situation where your employees or clients have to spend extended time in your premises (snow storms, floods, other disasters).

Whatever the situation may be, having a plan in place ahead of time will allow you to mitigate any potential losses or long-term impacts on customers or operations.

Effective communication among your employees can help to avoid any unneeded stress and dangerous situations. A detailed backup plan will help you not only to continue business processes, but as well avoid data loss, employee stress and can even save lives. 

An extra electricity source as a power generator or powerful batteries and a data backup plan will allow you to avoid huge business recuperation costs.

Business plan after a blackout

It is important not only to know how to work and continue business processes during a blackout, but also how to come back to full scale operations afterwards. After a blackout, businesses can feel paralyzed and unsure of what to do next. 

However, with the right strategy in place, businesses can make sure that comebacks are successful and not detrimental to their profits. Staying organized is crucial when getting operations back on track since there may have been some disruption due to the power outage. 

Setting plans for restocking, communication with customers, re-establishing normal practices, and developing a schedule should be the first priorities from the moment electricity is restored. By taking these steps in the wake of a blackout, organizations can ensure that their business does not lose its footing.

You have to as well assess what went wrong during the blackout: did your generator generate enough power? Did you lose your data? Was the communication between co-workers efficient and chaos was avoided?

All these questions must be answered in detail, so you can prepare even better for future blackouts and can simply continue your work even if such a situation arises.

New Voice International experience in blackout management

New Voice International has over 30 years experience installing different security infrastructures for all kinds of hazardous situations and business continuity management with backup plans is a big part of our business.

We can prepare you an extended backup plan so all your employees will stay safe during a power outage and will know how exactly to react and what to do in such situations.

We will assure the safety of your data with backup cloud solutions, we can help with communication plans and detailed evacuation plans.

With our MobiCall and MobiCall.App solutions we can assure that even in electricity loss situations we can support you with information via internet connection. A well thought detailed blackout management plan should be a part of  your safety infrastructure.

Incident management – how it works and benefits for your business

Intro

Effective incident management is a fundamental part of keeping any organization’s systems running smoothly. It involves both proactive and reactive measures designed to ensure that outages don’t happen in the first place, but if they do occur then they are discovered quickly and dealt with effectively. Without such measures in place, organizations can suffer serious business losses as customers cannot access services and products reliably. In this blog post, we’ll explore what incident management is, incident management benefits and why it matters for businesses and how to implement an effective strategy within your organization.

Types of incidents in the businesses

In any company of any size, it is important to be aware of the types of incidents that can occur. These range from minor office problems such as the loss or misplacement of documents to major workplace disasters such as natural disasters, accidents and security breaches. We would like to outline few possible incidents:

  1. Nature disasters: floods, earthquakes, blizzards, etc.
  2. Fires
  3. Health problems of your employees
  4. Thefts and burglaries.
  5. Hacking attacks
  6. Blackouts
  7. Broken machines
  8. And many other situations which influence a normal business day and cause a downtime

Lost time due to these incidents can severely impact a company’s productivity by slowing down otherwise efficient workflows and increasing overhead costs. In addition to this, there are also moral issues which need to be taken into account when dealing with incidents in the workplace such as sexual harassment or bullying. All business leaders should take measures to ensure their respective companies are prepared for all potential risks and crises which may arise in times of uncertainty or adversity. Companies should consider a variety of reactions; ranging from active responses such as insurance policies or data backups, to preventive measures like employee training programs or installing a full scale security infrastructure. Planning ahead is essential if a company wants to be well-equipped when something goes wrong.

Implementing incident management structure in your company

Incident management is an important part of any organization’s overall risk management approach. It involves proactively identifying, analyzing, and responding to potential security issues in a timely manner. The process starts with identifying an issue. During this phase, organizations must determine the structure of their incident response plan, the potential impact on customers or services, and the root cause of the issue. Next, the intensity of the incident must be analyzed to assess the severity and urgency. From there, proper measures must be taken to contain and mitigate the damage it has caused. Finally, effective follow-up steps need to be taken after all affected areas have been addressed to ensure minimal disruption in service. By implementing these steps efficiently and consistently, companies are taking better control of their cyber security environment with fewer opportunities for incidents to occur in the future.

5 steps in incident management

Logging

Recording incidents doesn’t have to be a time-consuming hassle. Logging all relevant details in one comprehensive tool allows your team to process any incident efficiently, no matter the urgency or caller. Streamline this workflow further with automated email updates and standardized fields for even more smooth sailing throughout your organization’s operations.

Notification and escalation

Responding to an incident can be a delicate operation that requires prompt attention. When appropriate, quick action is taken after the initial logging of details and if necessary triggering an official alert for more urgent cases. Skilled personnel are assigned with responsibility for managing any alerts that arise until their resolution, ensuring careful escalation measures when needed.

Incident prioritization

Proper allocation of resources can make all the difference when it comes to responding quickly and effectively to incidents. With a clear priority system in place, businesses are able to ensure that time-sensitive issues remain at the forefront, ensuring continued service for customers as well as employees without any disruption.

Investigation and diagnosis

The IT team should always help with any technical issues. They will provide an in-depth analysis and a solution, or escalate the incident for further investigation. Either way, they’ll be sure to get your employees back up and running quickly.

Resolution

Effective communication can be the key to quickly resolving and closing out tickets before they get bogged down. With automation, not only can resolutions come more swiftly but also there will be a better understanding of how future incidents might best be avoided or handled with greater speed.

Incident management benefits

Restore services and production faster

It is very important to react and resolve all the incidents in the company, so you can continue on working and serve your clients

Reduce costs

Incidents can be a very costly event with huge consequences, but if you have an incident management system installed in your company – you can react swiftly and avoid these costly mistakes.

Ensure workers safety and health

With an indoor positioning system or lone worker protection function, you can react fast and help your employees in a fastest manner. Evacuation plans, panic buttons and all other measures will ensure the best possible security to your most important asset – your team.

Collect important data

While tracking all the data you can identify involved parties in the incident and prepare yourself for the next such event.

Create a better overall process

By utilizing continuous integration and delivery techniques, organizations can deploy changes at an increasingly quicker rate. This works to both decrease the number of incidents that arise due to bugs or technical debt as well as accelerates their resolution time – thus setting up a virtuous cycle for continued improvement in complex systems over the long-term.

New Voice experience in incident management

Our team has more than 30 years experience in various incident management projects and infrastructures. We have installed many incident management platforms and we are ready to help you in any possible security matter: from sand storms to lone worker protection, from burglaries to business continuity management.

We have developed and still daily develop and improve our own security softwares: MobiCall, NVX and MobiCall.App. A full scale incident management infrastructure is our passion and we would be more than happy to help you.